State Farm® Insurance Agent James Anhorn
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chris Ackerman
May 30, 2025
1
out of
5
rating by Chris Ackerman
"Got a phone call at 2:45 from this office informing me that they will not be covering my home insurance due to pictures that I had to take to get insurance from them. Their reason to cancel my insurance is in their words were "bad siding on my garage and they didn't like the way my 10 year old roof looked".To my knowledge, they never sent anyone to my house to do an inspection themselves. Maybe if you are closer to them than Lacrosse WI, they are great, but I was directed to this agency from State Farms website."
We responded:
"Hi Chris, Thank you for taking the time to share your feedback, and I sincerely apologize for the frustration you've experienced regarding your homeowners insurance policy. I understand how disappointing it can be to receive news like this, especially after going through the process of obtaining insurance. The decision to not cover your home is based on the condition of your roof and garage siding as noted in the photos you provided. While your roof is relatively young at 10 years, the curling shingles and significant granular loss indicate that it may require repairs to ensure the integrity and safety of your home. We always strive to prioritize the well-being of our clients and their properties, which is why we must adhere to these guidelines. I understand that you feel there may have been a lack of thorough inspection, and I appreciate your concerns. Our underwriting process relies heavily on the information and images submitted, as well as established criteria for assessing risk. This ensures that we provide the best possible coverage for our clients. I personally reviewed these photos and talked with our Underwriting team to better understand and look for any options available to help you. After speaking with you over the phone, I tried to explain that the determination is made based on the physical evidence (photos), not by our local office. I want to assure you that I did everything possible at the office level to relay the information and advocate for your case in hopes of getting you approved. It’s important to note that this process is not determined by AI; it is a real person with experience specifically in evaluating shingles and siding who makes these decisions. If you have any further questions or would like to discuss this matter more in-depth, please feel free to reach out to me directly. We value your feedback and would like to assist you in any way we can."
Kristen Murillos
May 29, 2025
5
out of
5
rating by Kristen Murillos
"April was great to work with! I appreciate her quick response."
We responded:
"Thank you for the great review, Kristen! We are glad to hear April was a great help! Please tell your friends and family about us 😊"
Pam Behr
May 14, 2025
5
out of
5
rating by Pam Behr
"I worked with Alex and he was very helpful and patient with me through the prices. He helped me understand all the policies and saved me about $250 power month on home and auto!"
We responded:
"Thank you for the great review, Pam. I am glad to hear that Alex was able to help you with all of your insurance needs. Please tell your family and friend about us - we would love to help them too! "
Dan Day
May 12, 2025
5
out of
5
rating by Dan Day
"Alex very promptly and professionally attended to our insurance needs as we switched to State Farm from another provider."
We responded:
"Thank you for the great revie, Dan. We are happy that Alex was able to help you with all of your insurance needs. Please tell your family and friends about us - we would love to help them too! "
Tony Powell
May 9, 2025
5
out of
5
rating by Tony Powell
"Great customer service and great communication! James is always willing to answer my questions and finding ways to save me money with my policy!"
We responded:
"Thank you for the great review, Tony! We appreciate being your State Farm Insurance office of choice. We are here to help anytime! Please tell your friends and family about! "
Aiden
April 30, 2025
5
out of
5
rating by Aiden
"April was super helpful in explaining the benefits of life insurance to me. I especially found the guaranteed insurability very reassuring. Adam quoted me out and itbwas very efficient. The whole office qas very friendly and helpful! 100% recommend"
We responded:
"Hi Aiden! Thank you for the great Google review! We are glad we could help you with your life insurance and other insurance needs. And we are very happy to be your State Farm Insurance office. Please tell your friends and family about us! "
Noah Loechler
April 29, 2025
5
out of
5
rating by Noah Loechler
"Alex did a fantastic job with all on my inquires about life insurance. He made the process easy & stress free."
We responded:
"Thank you for the amazing review, Noah! We are thrilled to be your State Farm Insurance office, and we look forward to helping you with all of your insurance needs. Please tell your friends and family about us!"
Ian Jeffery
April 29, 2025
5
out of
5
rating by Ian Jeffery
"The State Farm team has been great with helping me navigate a few unfortunate auto incidents over the years. Always responsive and professional. Most recently, Alex returned my urgent call at 4:45PM on a Friday when I had some questions regarding my recent auto quote. So helpful!"
We responded:
"Thank you for the amazing review, Ian! We are thrilled to be your State Farm Insurance office, and we look forward to helping you with all of your insurance needs. Please tell your friends and family about us!"
Alexa Zimmerman
April 25, 2025
5
out of
5
rating by Alexa Zimmerman
"I had a great experience working with Alex! He was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. He took the time to explain everything clearly and helped me find the best coverage for my needs. You can tell he genuinely cares about his clients. Highly recommend asking for Alex if you’re looking for excellent customer service and support!"
We responded:
"Thank you for the amazing review, Alexa! We are thrilled to be your State Farm Insurance office, and we look forward to helping you with all of your insurance needs. Please tell your friends and family about us! "
Wesley Hager
April 25, 2025
5
out of
5
rating by Wesley Hager
"I have been with State Farm for a long time. They always are super friendly in the office and helped me get all the discounts I could get. They helped me get my Drive Safe and Save set up and I really appreciate the hands on experience! Never had any problems!!"
We responded:
"Thank you for the great review, Wesley! We are happy we could provide you with excellent customer service. We look forward to being your State Farm Insurance Office of choice. It is our pleasure to help you find the right insurance with all the discounts you qualify for. Please tell your friends and family about us. "
Jazmin Avilez
April 24, 2025
5
out of
5
rating by Jazmin Avilez
"Alex was such a great help in providing information of the various life insurance plans that State Farm provides. He was patient and willing to answer any questions I had. He was very polite and congenial-you can tell he has a passion and great motivation for the work that he does! Thank you, Alex!"
We responded:
"Thank you for the great review, Jazmine! We are happy to hear you had a great experience with our State Farm Insurance office. And we are very happy to help you with all of your insurance needs. Please tell your friends and family about us. 🌝"
Scott Moore
April 23, 2025
5
out of
5
rating by Scott Moore
"Alex was great to work with. Responds quickly and professionally. So far all of my interactions with this agency have been excellent."
We responded:
"Thank you for the great review, Scott! We are happy to hear that you had a great experience with Alex. We are happy to serve your insurance needs and happy to have you with our State Farm Insurance office. Please tell your friends and family about us! "
Sam Sam
April 17, 2025
5
out of
5
rating by Sam Sam
"Nice and informative company! They offered me a great auto insurance deal for 6 months"
We responded:
"Thank you for the great review Sam! We are glad we could help you find the right auto insurance with the right price. Please tell your friends and family to give us a call so we can help them find a better deal as well. "
Sean Windsor
April 16, 2025
5
out of
5
rating by Sean Windsor
"Was great to work with and had patience while I looked around at other companies. Went to State Farm after being with another company for over 42 years just had way to high of prices . Thanks again Adam"
We responded:
"Thank you for the great review, Sean! I am glad to hear we could help you find insurance policies that work for you. We are here anytime you need us, just give our office a call. And please, tell your friends and family who might be in the same situation to contact us as well. Thank you again, Sean, welcome to the State Farm family. "
Elizabeth Avilez
April 10, 2025
5
out of
5
rating by Elizabeth Avilez
"Alex was extremely helpful in explaining life insurance options for me and answered all the questions I had! Would definitely recommend this office!"
We responded:
"Thank you for the great review, Elizabeth! We are glad that Alex was able to help you with all of your insurance needs and we are excited to be your State Farm Insurance office of choice!"
Jared Trent
April 2, 2025
5
out of
5
rating by Jared Trent
"Top shelf service!"
We responded:
"Thank you for the amazing review, Jared! We are thrilled to be your State Farm Insurance office, and we look forward to helping you with all of your insurance needs. Please tell your friends and family about us!"
Rob Larson
April 1, 2025
5
out of
5
rating by Rob Larson
"I had the pleasure of working with Alex on a home and auto policy. He did a great job and I would recommend his services."
We responded:
"Thank you for the amazing review, Rob! We are thrilled to be your State Farm Insurance office, and we look forward to helping you with all of your insurance needs. Please tell your friends and family about us!"
Cassie
March 31, 2025
5
out of
5
rating by Cassie
"James and his team have been such a pleasure to work with. Very knowledgeable about the insurance world, super easy to talk to, and they have no problem answering any questions you might have. I highly recommend using them for any insurance needs you have."
We responded:
"Thank you, Cassie for the great review! We are very pleased to hear that we can help you with insurance needs. We look forward to being your insurance resource now and for the future. "
LaStar Eastling
March 27, 2025
5
out of
5
rating by LaStar Eastling
"Alex was very helpful! He went over everything and explained everything throughout the process. He was very polite! I never experienced that service before."
We responded:
"Thank you for the review LaStar! We are excited to be your insurance office of choice. Please tell your friends and family about us; we would love to help them too! We look forward to helping you with all of your insurance and financial needs. "
Kevin Perez
March 20, 2025
5
out of
5
rating by Kevin Perez
"Excelente servicio, explica todo a las perfeccion de tal manera que entiendes más de lo que normalmente deberías saber, mil gracias!!"
We responded:
"Muchas gracias por la review Kevin! Agradecemos tu confianza y dejarnos asegurar lo mas importante para ti y tu familia! Ya sabes que cualquier cosa, estamos aqui para servirte!"
Jeffrey Duxbury
March 19, 2025
5
out of
5
rating by Jeffrey Duxbury
"I was looking for a new insurance company when I found this one and I am very glad I did. The service was incredible and fast, my new insurance is in place and I am extremely happy."
We responded:
"Hi Jeff! Thank you for the great review! We appreciate the great feedback and are very happy to be your insurance agency of choice. Please tell your friends about us. We would love to help them with all of their car insurance, homeowner insurance, and other insurance needs!"
Dylon Starr
March 14, 2025
5
out of
5
rating by Dylon Starr
"We have had some questions about our rates in the past, and both James and Grissel Anhorn were super helpful on separate occasions. They got us the answers and were able to explain any adjustments to our rates. I had to call Grissel last month, and she did a ton of research for me to make sure we were getting the best deal. This team is great to work with!"
We responded:
"Thank you, Dylon, for the 5 star review! Welcome to State Farm Family. We look forward to helping you with your auto insurance, home insurance, and life insurance needs. Please tell your friends and family about us; we would love to help them too!"
Corey Kohlmeyer
March 7, 2025
5
out of
5
rating by Corey Kohlmeyer
"Alex was always available to speak to when I needed him and he followed through on appointments. He provided me services of patients, as he explained things well and when I had questions he answered them in different ways so I was confident in what State Farm had to offer. He provided me education and tools, he did this by teaching me how to use the website and how the functions of the program work. Alex also provided rapport and bonded with me. He got to know me, asked questions about me, we talked about things we’ll had in common and formed trust with me. This trust was not misplaced and I have been able to count on him from the beginning to end. Alex provided Stand Up service and I would like to be able to communicate with him from this point moving forward. He provided me his phone number to I can text him during work hours. I hope other staff at your facility/company are as genuine, authentic, empathetic, compassionate, caring and helpful as he has been. I am looking forward to a long lasting relationship of communicating needs, questions, concerns, and I believe a friendship between us. If you’re reading this Alex: you have been great and thank you. Sincerely, Corey Kohlmeyer"
We responded:
"Hi Corey! Thank you for the amazing review of Alex! We are very happy to be your State Farm Insurance Office, and we look forward to helping you with all of your insurance and financial needs. Please don't keep us, especially Alex a secret; tell your family and friends. We would love to help them with their insurance needs too! "
Masso
March 1, 2025
5
out of
5
rating by Masso
"Agradecida con Grissel por su buen trato y trabajo. Gracias."
We responded:
"Muchisimas gracias por escojer State Farm como tu aseguradora de confianza. Darte el mejor servicio y asegurarnos que tu y tu familia esten cubiertos adecuadamente es nuestra prioridad! cualquier cosa en lo que te podamos ayudar, aqui estamos para servirte!"
Danielle Bathke
February 28, 2025
5
out of
5
rating by Danielle Bathke
"Alex was very helpful and knowledgeable. He made the process very easy."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! And thank you for choosing our State Farm Insurance office! "